So you've got an emergency, and you dial 911. Next thing you know, you're on hold listening to Muzak. Believe it or not, it happens pretty frequently here in Atlanta. (Well, there's no Muzak. But still.)
Enter a man, a Blackberry, and a Twitter account.
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It's a stunning number: 36 students have been gunned down in Chicago since the beginning of the school year. CNN SIU reporter Abbie Boudreau has filed gut-wrenching stories on families caught in the crossfire. When we saw Chicago high school senior Ronnie Mosley in Abbie's story, we knew you would want to hear more from him. He became an activist when his best friend was shot dead two years ago. Watch CNN NewsRoom's Kyra Phillips' conversation with this young man. You'll be as impressed as we were with his courage and conviction.
On Saturday, April 4, the city of Pittsburgh was stunned by the deaths of three police officers - killed on a domestic dispute call.
Officer Eric Kelly was headed home after his overnight shift, when he detoured to the scene for backup. He had 14 years on the force.
Officers Paul Sciullo and Stephen Mayhle were newer - two years each - but no less devoted to the job. Their supervisor remembers both were always early, ready to start their shift, and "just loved being cops".
We honor the sacrifice of Officers Kelly, Sciullo, and Mayhle as part of our team's special coverage of National Police Week.
It started as a church's simple offering in tough times.
Now it's a help for many in need.
A Texas pastor told his congregation to take money from the collection plate if they needed it.
And that Sunday - the church took in more donations than ever before.
Now the church has gone beyond its members - to help others in its community.
This is such an inspiring story! And we are showing it to you - today in the CNN Newsroom with Heidi Collins.
Join Heidi, starting at 9am ET.