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August 6th, 2009
11:11 AM ET

No Tweets For You!

Tough Thursday for Twitter, Facebook
Tough Thursday for Twitter, Facebook



From Facebook rep: “Earlier this morning, Facebook encountered network issues related to an apparent distributed denial of service attack, that resulted in degraded service for some users. No user data was at risk and we have restored full access to the site for most users. We’re continuing to monitor the situation to ensure that users have the fast and reliable experience they’ve come to expect from Facebook.”




The site is back up, but we are continuing to defend against and recover from this attack.

(Despite that, as of 12:40PM ET, lots of CNNers are still unable to log on to Twitter or access TweetDeck)



Per Facebook rep: “We're looking into it and will give you an update as soon as possible.”


***UPDATE*** (11:13AM ET)


The site is back up, but we are continuing to defend and recover from this attack.


As all you Twitter addicts out there probably know, the service has been down since earlier this morning. Turns out it's not just a technical glitch - somebody's apparently targeting the site.


We are defending against a denial-of-service attack, and will update status again shortly.

By the way, some Facebook folks are also reporting problems logging on/navigating around. We'll bring you more on all this as it develops.


Filed under: Kyra Phillips • Tweet of the Day
soundoff (69 Responses)
  1. Stephen Paul

    I looked at Twitter and found it wanting. It is supporting a dumbing down of our language and brains. It frankly takes more than 140 characters to communicate serious issues.
    Our public (read me and my neighbor) need a public forum, without one we are experiencing what we deserve.

    August 6, 2009 at 11:16 am |
  2. marsh

    oplease who really cares -tweeter is overrated anyway–mainly for people without a real life. make them feel important. who cares u walking in store, or shopping or taking a jog so what!!!!!

    August 6, 2009 at 11:29 am |
  3. Kevin Leo (Riverdale, GA)

    Thanks for the info...have been wondering what was going on!!!

    August 6, 2009 at 11:39 am |
  4. Joe

    OMG....what is CNN going to do now that twitter is down?

    August 6, 2009 at 11:41 am |
  5. Mardi

    FYI... FACE BOOK IS DOWN TOO!!!!!!!!!!!!!!!!

    August 6, 2009 at 11:42 am |
  6. Betsy

    I tried getting on facebook first and I was not able to and then I tried twitter and nothing. Can you guys also check out why facebook is not working?

    August 6, 2009 at 11:42 am |
  7. Dan Flleury



    August 6, 2009 at 11:44 am |
  8. Blue

    It's amazing how affecting the shut-down of one popular website is. What if this was something more "important" like google, or! Oh, the horror.

    August 6, 2009 at 11:47 am |
  9. mike

    Facebook is down as well; what the hack is goin on. we need stronger protection for our web sites. The pages will not register, it happend once with your site this morning and several times with twitter and facebook..... 😉

    August 6, 2009 at 11:48 am |
  10. marianyc

    With Twitter having become the only channel left for people to stand up to repressive dictatorships such as that in Iran or in Venezuela, I am not surprised this has happened.

    Those repressive governments have millions of OUR dollars, which they get from our oil addiction. So they can pay anyone they want whatever the amount, to shut down Twitter, the last bastion of freedom of expression which threatens their totalitarian dictatorships.

    Their aim is to destroy the will of the people which once put them in office and extend their stay for as long as possible. Let's get Twitter back up, for it's become a necessity for the voiceless and the newest global information pool.

    August 6, 2009 at 11:50 am |
  11. Stephen

    You showed how twitter was down in Safari on a Mac and you showed it down in Internet Explorer on a PC. However, you negleted to show it down on a Linux system let alone with Firefox.

    Firefox is the most dominant browser in many parts of Europe and the US especially with universities and government institutions. It also has more than twice the market share than Safari.

    August 6, 2009 at 11:54 am |
  12. marcus

    what are is this reporting about that is not impacting the world in any way shape or form multiple other network site have these attacks plus twitter works as I am typing this 8:58 Pacific.

    August 6, 2009 at 11:58 am |
  13. Sarah White

    I was able to get twitter and facebook on my iphone.

    August 6, 2009 at 12:01 pm |
  14. Sandy

    Hurray! Twitter is down! Maybe now you can concentrate on the NEWS instead of what "2Cute4U" or all the other half-wit twits happen to be thinking at this moment.

    August 6, 2009 at 12:02 pm |
  15. Serendipit

    Twitter is up and running again.

    August 6, 2009 at 12:04 pm |
  16. Paul L

    People are acting like someone kidnapped grandma, it just twitter. Its not like someone is going to destroy twitter forever.

    August 6, 2009 at 12:04 pm |
  17. A Concerned American

    No one cares about Twitter! There is so much more important stories to report about. You guys are CNN and should be ashamed of yourselves for allowing this to take precedent over other matters.

    August 6, 2009 at 12:05 pm |
  18. Dorothy

    You said "it is reported" Who reported? How do you that this is true? If this is true, did you tryto find out why this was done this way before you broadcast part of the story? It is obvious that all of you cnn "reporters" are republicians and racists, you are not able to accept the fact that a Black man was elected President of the United States and you are doing everything that you can to undermind any and everything that he is attempting to do to get this country back on track to be the wonderful and great country that it can be. What a country we would be if all of its citizens had been allowed to reach their fullest potential, if racism had not existed. The whole world is watching you and they understand what you are doing and why. It is also obvious that the majority of those who write in to you are the same. I just tune in to you for shoet periods to find out what ugly things you are presenting each day.

    August 6, 2009 at 12:10 pm |
  19. Kris

    Twitter is back up (but still a little bit slow) and Facebook is doing fine, I have no clue what these people are saying.

    August 6, 2009 at 12:15 pm |
  20. marianyc

    If you're using TweetDeck you can get on Twitter, which is still a bit slow. Trying to access it via the web, it's still not possible. Stay tuned for updates.

    August 6, 2009 at 12:18 pm |
  21. Kris

    (Reply to Stephen about "Firefox")
    A DDoS attack doesn't attack a browser, it attacks the site as a whole. The hackers go on multiple IPs (think like 1,000) at the same time and overload the site.
    So ANY and ALL browsers wouldn't load. It was just an example.

    August 6, 2009 at 12:19 pm |
  22. Marilyn

    Lots of problems over on Facebook too. Running slower even from fast connections and some applications (games, etc) are almost shut down. BTW, getting through to you at CNN blogs wasn't all that fast either.

    August 6, 2009 at 12:23 pm |
  23. steve

    Mobile twitter is work just fine from your mobile phone

    August 6, 2009 at 12:24 pm |
  24. Marilyn

    Twitter is SO OVERRATED!! I've got a page, and lots of followers ... but rarely use it. FaceBook offers a much better way to communicate. Sadly, FB is being hit today too.

    August 6, 2009 at 12:26 pm |
  25. Susan

    I am a serious CNN devotee, watching many hours daily. But I am twitter illiterate. Can you explain it? How can hundreds of thousands people talk at once? Why wouldn't your comments get lost in the crowd? Twitter illiterate, say that 5 times in a row!

    August 6, 2009 at 12:27 pm |
  26. Jeanne W

    I am watching CNN while working around my house and I can't believe that when some people are without Twitter and Facebook that "they don't know what to do". How about work?? I can't imagine the loss of productivity of Americans if they are spending that much time socially networking – get to work! Yes, I know that there are many without work who may be on-line but I am home and have so much to do each day that I don't have time to twitter and blog.
    The American work ethic is waning.

    August 6, 2009 at 12:27 pm |
  27. Joan Hubert

    In 1901, Alex and Alcy Wheat became the Post Masters in a teeny town called Blaine, Texas. In 2009, many of their descendents work in the Post Office in some capacity. It has been the catalyst for educating generations of children in our family and we thought it would last forever. There is a new baby coming soon, in our family, and we thought the tradition would continue. How can the citizens help the Post Office? Remember President Kennedy's words?????

    August 6, 2009 at 12:29 pm |
  28. Evelyn V

    A comment to all of the social networking "naysayers" out there:
    I was Twitter and Facebook illiterate a year ago myself. Tried it out, experimented and used some spare time this summer to become proficient. Nothing wrong with that.
    People of all ages should attempt to keep up with the current trends in technology and all it has to offer. Don't poo poo if you don't try...learn, ask and experiment.
    Comments on "productivity"... tech savvy folks know how to chew gum and walk and NETWORK at the same time!
    Twitter and Facebook have made me more politically and socially aware and active as well. That's a good thing in this polarizing society.
    Back to my multi-tasking WORK!

    August 6, 2009 at 12:43 pm |
  29. marianyc

    Twitter down again....
    No access via the web (Firefox nor Opera)
    TweetDeck very slow and service is spotty
    UberTwitter as bad as TweetDeck
    This as of 12:48 PM

    Hey! Perhaps all of us could get more work (outside of Twitter) done today! LOL!

    August 6, 2009 at 12:49 pm |
  30. Marta Noa

    Cuban Health Care – Universal Healthcare

    I am proud to be an American citizen as was my father and my mother. We came to America during the FREEDOM FLIGHTS of the late 60's when I was just three years old from our homeland of Habana, Cuba. I'm writing about this issue because I find it appauling to hear and see such a groteque use of propaganda from communist Cuba. My mother, whom just returned from Cuba a few weeks ago, reported taking to my grandmother, a diabetic, to the hospital where she witnessed deplorable conditions. The elderly are left to basically die of pain, sickness, or disease. The doctors don't even have an aspirin to give them for the pain. My mother witnessed an elderly woman that apparently had fallen and broken her hip, She was screaming with pain and never once did anyone come to her aid. She was sent home with not even a painkiller! They had no alchohol, bandages, or soap to wash their hands! IT WAS DISGUSTINGLY DIRTY. What was shown on this morning's show was a "staged political event" of healthcare. To add insult to injury, the doctors write prescriptions for medicines not even available in any pharmacy in Cuba. They tell the patients to have someone or a family member living in the States to send them the do you like them apples?? So I suppose anyone that can say how well universal healthcare works in Cuba, can take a plane and live there and expect to die unless of course you're related to Castro or Chavez, or any of their croonies. If Cuba is so wonderful, why do we have so many Cubans risking their lives to get here every day!! Just ask them about healthcare in Cuba....there's isn't any!

    August 6, 2009 at 12:58 pm |
  31. TKNN News HQ

    Twitter back up. Can still access Twitter on iPhone apps.

    August 6, 2009 at 1:20 pm |
  32. jerrod kersy

    what are you guys gonn do now!?!?!? One of your major sources of news is out of order, thank goodness for Facebook and Myspace there may still be something other than a rerun of Rick Sanchez to watch on CNN.

    August 6, 2009 at 1:21 pm |
  33. Brian

    Ruffles and flourishes, who cares about tweets, the clouds have parted,
    Our Lady is peachy!

    August 6, 2009 at 1:23 pm |
  34. Brian Braker

    This is not the first issue with Twitter. They should have seen this coming. We run multiple accounts for our clients our Twitter and we have been down for hours causing a nightmare in our office.

    Twitter admitted earlier this week that they were having difficulty authenticating passwords, and now this.

    But, there is more reason to think they need some help on the technology front. We have a client whose account has been down for 3 weeks due to a mistake Twitter has made. We have called and emailed to no avail.

    Here is a email we received 19 days after we reported the problem: "This problem is still not resolved and our client depends on his Twitter account for business." We followed directions and he can still not access his account.

    Ticket #457584: XXXXXXXXXXXXX Twitter acco...


    Over the last two weeks, Twitter experienced several issues impacting password delivery. These issues should now be resolved. Please visit this link:

    and enter your user name OR email address to request a new password to log into your account.

    If you are still unable to log in or add to your account, please reply to this email with responses to these questions:

    1. Did you receive the password reset email? If not, what error, if any, did you see when you entered your email address?
    2. When you received the email, did the link work? If not, what happened?
    3. If you were able to reset the password via the link, were you unable to log in with it after?
    4. Anything else happen that we should know about?

    If you're unable to receive a password reset because you no longer have access to the email address, please reply to this email with identifying account information, such as:

    1. Start date of your account
    2. The phone number associated with your account
    3. The IP address you last logged in from
    4. Names of people you've blocked
    5. Names of people who recently direct messaged you, or that you recently direct messaged

    We'll look into your request and get back to you shortly.

    Twitter Support

    * This is an automated response. If your issue has been fixed, please do not reply to this email. If your issue does not concern password reset, please reply to this email to let us know; this will re-open your ticket.

    August 6, 2009 at 1:40 pm |
  35. Jeanne W

    I did not mean to poo-poo Twitter/Facebook users. What I am against are all those who are sitting at their desks at work -during company time- and doing this ( there are many). Also those who sit for hours at home (teenagers especially) spending hours and hours on these type of sites.
    I know that social networking is here to stay but people need to stop letting it interfere with living. The news story said people "don't know what to do" without Twitter/Facebook. Really?

    August 6, 2009 at 1:49 pm |
  36. Jean

    This mad man who said that he was sex-depraved, a pre-meditated murderer, one who had the opportunity to turn to God but failed to do so was devoid of God's blessings and graces. The end result, as reported, he murdered people and committed suicide.
    As God's children, everyone has recourse to God. In times of adversities, genuine practicing Christians of all will turn to God and ask HIm to help them. As it is stated in Holy Scriptures in the Book of Psalms: "God is our refuge and our strength, a present help in time of need..."
    It may be that this man should have changed his mannerisms towards everyone, no exception women and he could have been successful in marrying or having a girlfriend. He may very well have himself to blame for his overall attitude. There are people who are not married and who would not have done what he did.
    He killed some people and said that you can kill someone and still go to Heaven. He was deceived to a certain extent by no other than the noon-day devil and his followers.
    Which human being could teach that except the spiritually ignorant? In the end, the state of the person's soul will determine who enters Heaven or not.
    We could sin be it in thoughts words and deeds and still go to Heaven but there is a condition for entering Heaven. We must not take God for granted and think that we can live our lives as we so wish and when we are good and ready, He will forgive us. It does not work like that. God is not deceived.
    The condition for obtaining eternal salvation is to live a godly, holy life, recognizing God in our lives; going to church, loving one and other and performing good deeds in Jesus' Name.
    In addition, if we commit sins, be it sins of the mouth as an example, gossip and spreading gossip (I am informing you the general Media is quite capable of this, spreading all sorts of news which tarnish the reputation of people), committing sins of the flesh, fornication, hating others, divorcing and marrying while the first husband/wife is still alive – It is in Holy Scriptures and wilful murder of all; not practicing the faith and there are many more various sins, if we hope to obtain God's forgiveness, we have to pray to God to help us repent and change our attitude. Too many are deceived otherwise.
    This man lived selfishly and self-centeredly for himself. He felt sorry for himself and he blamed everyone but himself. He killed a few people and he committed suicide. It is not my place to judge him. This judgment is for God to decide where the soul will go to. In fact, souls can condemn themselves at the time of death when they see their sins as scarlet.
    In order to obtain forgiveness from God, it is imperative that people also make atonement by worship, prayer, penance and restitution. Whoever thinks that they will live devoid of God, His blessings and graces who kill others and commit suicide are very well be mistaken that when they die Our Lord Jesus Christ will say: "Well done my good and faithful servant". Consider this, these words are reserved for those who die in God's friendship and graces. Heaven is not his lot and by no means immediately at that.
    God created Purgatory where souls whom He has forgiven will make atonement and cleansed from sins. We have no idea where this man's soul is.
    It is better that people live godly lives; do no harm to others; do not murder; do not commit suicide for all these are against God's Law – His Ten Commandments.

    August 6, 2009 at 1:54 pm |
  37. Bill Zisek

    My comments concern news of the post office this A.M. 1. How much would the P.O. save annually by saving 1 or 2 MPG of gas on their vehicles? 2. Who really needs mail delivery on Saturday? 3. Why do carriers finish so much sooner on Fridays? 4. Could private companies do a better job? 5. Why not reduce the number of P.O.'s if it would
    same money?

    I would like to know where to send replies to CNN Newsroom that I heard on Mr. Lemmon's program this A.M. but was not at home to write down the correct site to go to or to respond. I am not sure if this is the correct site – please advise.

    August 6, 2009 at 2:17 pm |
  38. Jean

    Judge Sotomayor – It depends whom we speak to. It also depends who is her friend or her enemy. These people who oppose her are they any better than her? Could they make a better judge? They act as if she will be receiving such an exorbitant salary and will be taking away something from them.
    I hope that she is nominated and get it over and done with. This lady has gone through a lot of gruelling. This is hard on the heart, on the mind and physically. We call this mental stress and she is not yet nominated. Some people would say, forget it.
    She has to apply the Law. I doubt that she will go against it.

    August 6, 2009 at 2:28 pm |
  39. Jean

    President Obama First 200 days. Poor President Obama. Under the circumstances his presidency is not an easy one. I have great empathy for him. I wished that he would not be so criticized. It would be a good thing that all those who criticize him would campaign for president and win. Let us see how they would do.

    August 6, 2009 at 2:38 pm |
  40. Jeffrey Rath

    I would like to know why the people of the United States of America can't vote on health care and let the the leader in Washington really know what the people want. Remember we the people pay for it. We the American need to take a good look at who we voted in to Congress. These folks are out of control. WE NEED CHANGE.

    August 9, 2009 at 10:33 am |
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