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October 23rd, 2009
12:59 PM ET

What is the Public Option?

A lot of terms are floating around in the health care debate: public option, health care exchange, optional public option, etc.

Senior Medical Correspondent Elizabeth Cohen joined Tony Harris for a little Health Care 101.

August 14th, 2009
09:37 AM ET

How to Hire a Patient Advocate

From CNN's Senior Medical Correspondent Elizabeth Cohen

It's Empower Me! Friday! Today we are answering a question from Leonard, a viewer who is looking to hire a patient advocate to help him get his HMO to pay for charges he says they won't reimburse. Leonard is not alone; many other people are in the same situation. Here are some places you can go to find a patient advocate. That's the website for the Medical Billing Advocates of America. Among other things, they offer a state-by-state guide of patient advocates. Along with helping you navigate the health care maze, Healthcare Advocacy can help manage medical debt. That's the website for the Patient Advocate Foundation. They're a good resource if you need assistance with specific issues with an insurer, employer and/or creditor regarding insurance, job retention and/or debt crisis matters relative to their diagnosis of life threatening or debilitating diseases. The National Patient Advocate Foundation can help you understand what the laws are in your state and the different ways it's possible to get coverage if you're uninsured.

So how much does it cost to hire a health care advocate? Some non-profits offer the service for free, while some for-profit businesses charge up to $300 an hour.

Got a health care problem you'd like us to try and solve? Drop us an email at

Filed under: Elizabeth Cohen • Heidi Collins
August 7th, 2009
01:17 PM ET

Back-to-school swine flu update

CDC officials have issued new recommendations for how schools should handle H1N1, and unlike last spring, they aren’t recommending schools close down when they have a large number of students with swine flu. CNN Senior Medical Correspondent Elizabeth Cohen reports on the latest guidelines and has updates about the swine flu vaccine to be released this fall.

Filed under: Elizabeth Cohen
July 24th, 2009
04:13 PM ET

You’re David, and they’re Goliath

When you argue with your health insurance company, you’re up against some tough opposition. In this week’s “Empower Me Friday” ,CNN Senior Medical Correspondent Elizabeth Cohen has tips to help you win the fight.

Filed under: Elizabeth Cohen • Empower Me Friday
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